Privacy Policy

1. Introduction

ClawQR ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect personal information obtained through the ClawQR platform, including our website, QR codes, AI Agents, and related APIs (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

Information you provide: name, email address, phone number, company name, and other details you provide when registering an account, creating QR codes, configuring AI Agents, or importing customer data.
Scan information: when an end user scans a QR code you create, we may collect basic information such as scan time, region, device type, and traffic source.
AI conversation content: records of conversations between end users and AI Agents, including inquiries, AI-generated replies, and contact details submitted during the conversation.
Usage data: logs generated when you access and use the Service, including IP address, browser type, access time, page activity, and API call records.
Information from third-party sources: customer and lead information synced from third-party tools such as CRMs and email marketing platforms, where you have authorized such syncing.

3. How We Use Information

We use the information we collect to provide, maintain, and improve the Service; generate and analyze customer leads; train and improve the quality of AI Agent responses; send product notifications and marketing communications (only with your consent where required); protect account and platform security; and comply with legal obligations.

4. Cookies and Local Storage

We use cookies and similar local storage technologies to remember login status, remember preferences, and analyze usage of the Service. You can manage or delete cookies through your browser settings, although some features may not function properly without them.

5. Sharing and Disclosure

We do not sell or rent your personal information to third parties, except in the following circumstances:

With your explicit consent or at your direction;
With trusted partners who provide services to us such as cloud hosting, analytics, and customer support, limited to what is necessary for them to perform those services;
When required by law or by a government authority acting in accordance with the law;
In connection with a merger, acquisition, or asset transfer, as part of the transaction.

6. Data Storage and Security

We apply organizational and technical measures that meet industry standards to protect your data, including encryption in transit and at rest, access controls, and security audits. For Enterprise private deployment, data is stored in your designated environment and controlled by you.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy. You may request deletion of your account and related data at any time, except where applicable law requires otherwise.

8. Your Rights

Subject to applicable data protection law, you have the right to access, correct, and delete your personal information, to restrict or object to certain processing activities, and to receive a copy of your data (data portability). You may exercise these rights by contacting us using the details below.

9. Children's Privacy

Our Service is intended for businesses and adults and is not directed at children. We do not knowingly collect personal information from children under 16. If we learn that we have inadvertently collected such information, please contact us immediately and we will delete it.

10. International Data Transfers

Your data may be transferred to and processed on servers located outside your country or region. We implement appropriate safeguards, such as standard contractual clauses, to ensure such transfers comply with applicable law.

11. Policy Updates

We may update this policy from time to time. Updated versions will be published on this page with the effective date. We will notify you of material changes through in-app notices or email where appropriate.

12. Contact Us

If you have any questions about this policy or our handling of personal information, please contact us at contact@clawqr.com or through the contact page on our website.