1. Data Controller

This notice applies to personal data processed by ClawQR as a data controller. Where business customers use the platform to generate QR codes and AI Agents that collect end-user data, the business customer is the data controller and ClawQR is the data processor; the processing relationship between the parties is governed by a separate data processing agreement.

2. Personal Data We Process

As a data controller, we may process the following categories of personal data: account registration information (such as name and email address), payment information, service usage logs, technical support communications, and data synced from third parties where you have authorized such syncing.

3. Purposes and Legal Bases for Processing

We process personal data on the following legal bases:

  • Performance of a contract: processing necessary to provide the Service you subscribed to;
  • Legitimate interests: improving our products, ensuring security, and preventing fraud;
  • Legal obligation: complying with statutory requirements such as tax and accounting;
  • Consent: where required, we obtain your explicit consent before processing.

4. Recipients of Data

We disclose personal data to service providers, such as cloud infrastructure, payment, and customer support providers, only to the extent necessary for them to perform their services, and we require them to observe confidentiality and applicable data protection requirements.

5. International Data Transfers

Your data may be transferred to countries outside the European Economic Area. We have implemented appropriate safeguards, including EU Standard Contractual Clauses, to ensure that transfers comply with the GDPR.

6. Data Retention

We retain personal data only for as long as necessary to achieve the purposes of the processing and regularly review whether retention remains necessary. Statutory retention periods take precedence where applicable.

7. Your Data Rights

Under the GDPR, you have the right to access, rectify, erase, restrict processing of, port, and object to the processing of your personal data. You may exercise these rights at any time by contacting us using the details below, and we will respond within the statutory period (usually one month).

8. Withdrawing Consent

Where processing is based on your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

9. Right to Complain

If you believe that our processing of personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority in your place of residence, your place of work, or the place of the alleged infringement.

10. Data Security

We apply appropriate technical and organizational measures to protect personal data, including encryption, access controls, and regular security assessments, to prevent unauthorized access, disclosure, alteration, or loss.

11. Data Protection Officer

If you have questions regarding data protection, you may contact our data protection team at privacy@clawqr.com.

12. Policy Updates

This notice may be updated from time to time to reflect changes in regulation or our business. Updated versions will be published on this page with the effective date.

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